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Crowdfunding Best Practices

These crowdfunding campaign best practices checklists are designed to be your compass in the crowded sea of crowdfunding wisdom. It’s tailor-made for those who are determined to bring their dreams to life and want to ensure that no detail, no matter how small, slips through the cracks.

Crowdfunding Best Practices #1: Campaign Planning

  • Choose a launch date, ideally a Tuesday, Wednesday, or Thursday. Remember that the time you launch will also be the time of day your campaign ends, so in an AON campaign make sure you launch at a time that makes sense for your finish.
  • Set a run-time. Average = 4-6 weeks. Even if you don’t think you need a deadline, they are valuable tools to create a sense of urgency.
  • Overall, the campaign look is creative and on-brand, with carefully chosen colours, fonts, pictures, and videos.
  • Craft an informative and catchy title. Use your project’s name and identify what kind of project it is. The more specific, the better. You can include:
    • The title of your project or character;
    • Your name or the name of your company/band/group as a byline;
    • The kind of thing you will create: book, series, event, item, film, etc.
  • Write a solid social media summary with recognizable keywords and a clear call to action.
  • Ensure your campaign information is organized. Use the tools available to keep the campaign story from becoming too cluttered, such as extra tabs and links to outside sites.
  • Build a team of family, friends, and co-creators to assist with customer support.

Crowdfunding Best Practices #2:

Story Writing

  • Create a video highlighting your story. Around 1 to 2 minutes long.
  • Break down your goal. Highlight how your contributions will be used; this creates transparency and, therefore, trust. Be specific.
  • Ensure your supporters know who you are and can see your face in a picture or video.
  • Use the second person, with lots of pronouns (‘you’), so the reader feels like you are talking to them.
  • Consider comparison pricing. What is the cost of your product compared to others like it? It might be a lot less, but it also might be more – and that is okay as long as you clearly state your value proposition.
  • If applicable, discuss who/what would be affected or benefit from your project. This could be a person or group of people, flora, or fauna.
  • Highlight any eco-friendly measures you’ve taken. Care for the environment is a significant factor for many potential supporters.

Crowdfunding Best Practices #3:

Rewards

  • Create a sense of scarcity. For example, suggest that numbers are limited.
  • Price your rewards within reasonable means of your target supporters and include a wide range of price points. The average is around $35-$100.
  • Have a low-cost item that’s an easy sell to sway those undecided supporters. Make it a claimable item, not simply ‘Just contribute and buy me a coffee!’ Studies have shown people are more likely to claim something than give a nominal amount.
  • If you are just starting, limit your rewards to 4. Once you build a following, you can consider more offerings and even a storefront.
  • Upsell with add-ons and new perks in the middle of your campaign. This keeps the momentum going – rolling a ball uphill with all your strength still might not make it.
  • Consider some ‘Unlockable’ rewards. For example, when the campaign reaches $1,000, you will add something exciting and relevant to all previous supporters, maybe even for free.
  • Plan your shipping strategy early to ensure costs remain as advertised in your campaign.

Crowdfunding Best Practices #4:

Communication

  • Constantly interact with your supporters. Thank them by commenting on their contribution!
  • Ensure speedy responses to questions/comments/concerns. Make customer support a top priority.
  • Make it easy to contact you. Insert a clear, easy-to-find email and link to your website contact form.
  • Communicate estimated shipping times, including any challenges that arise causing delays.
  • UPDATE UPDATE UPDATE! As often as you have content, an update is NOT asking for more contributions!
    Twice a week is a good goal, especially for those just starting out.

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