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Some Update Screens Don’t Load
Bug description: Attempting to enter certain update screens stalls at the loading screen and will not proceed.
Full description:
The campaign I’m working on is — https://crowdfundr.com/campaigns/c20IHf
While in the campaign edit screen, I click the Edit button for Funding & Deadline (or various others, including Background), however rather than loading the page to allow me to change the dollar amount, the four-block loading icon appears and never resolves.
Systems affected: Replicated this on Windows 10 and Windows 11, in Chrome and in Microsoft Edge.
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5 Replies
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Hi there,
Thanks for reporting this issue and sorry for the inconvenience.
We are aware of the issue and will be deploying a fix later this evening. I will reply to this thread once resolved.
The campaign looks great so far 🙂
Jesse-
Thanks for the quick reply Jesse – and thanks for the compliment, we’re excited about the campaign! 😊
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Us too!!!
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The bug has been resolved.
Unfortunately, the fix has removed the category/sub-category selection for your campaign. To optimize the discoverability of your campaign through Crowdfundr.com, please re-select a category by following the steps below:- Select your campaign.
- Navigate to “Edit”.
- Ensure the “Story” tab is selected.
- Scroll down to the “Categories” section.
- Select a Category and Sub-category*.
*Sub-categories are optional but recommended. - Click “Save” on the top right of the page.
Thanks again for bringing this to our attention. Don’t hesitate to let us know if you experience any other frustrations.
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Great, thanks Jesse!
